Beyond Typical Support

FineEye not only offers technical support for the products we sell, but we strive to ensure that your support experience exceeds your expectations.

Application Knowledge

FineEye support is born from 14 years’ experience of color and workflow field consulting. We not only understand how our products work, but how our products must work in concert with your environment. With this knowledge of how to apply our products to your global workflow needs, we offer advanced troubleshooting for color and workflow issues as they relate to current technology.

Real World Experience

Our phone support team is involved in research, testing and on-site implementation. This allows us to have perspective on the unique challenges you face in production. We understand the pressures of live production and keep this in mind while getting you running as efficiently as possible.

Strategic Partnerships

As the exclusive distributor for many color products our team has a close working relationship with manufacturers, through which we are involved in product development and testing. We provide education, certification, and support to the dealer and consultant installer network. By providing these services, we have an intimate working knowledge of current product versions and how these affect your investment. This provides us with a unique perspective and allows FineEye to offer the highest level of service.

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Support - Options

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Support - Ticket

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Remote Support

Remote Support from FineEye Color using TeamViewer